Delivery
Orders placed on this website can be delivered to all countries in the European Union (EU) including Northern Ireland, UK.
Price for delivery in IE (Euro)
1 till 1000.99 = 225
1001 till 2000.99 = 375
2001 till 3000.99 = 500
3001 till 4000.99 = 575
4001 till 5000.99 = 675
5001 till 6000.99 = 725
6001 till 7000.99 = 800
7001 till 8000.99 = 850
8001 till 9000.99 = 925
9001 till 10,000.99 = 1025
10,001 till 11,000.99 = 1100
11,001 till 12,000.99 = 1200
12,001 till 13,000.99 = 1275
13,001 till 14,000.99 = 1375
14,001 till 15,000.99 = 1475
15,001 till 16,000.99 = 1575
16,001 till 17,00.99 = 1650
17,001 till 18,000.99 = 1725
18,001 till 19,000.99 = 1825
19,001 till 20,000.99 = 1900
Above 20,001 = Free Delivery
The delivery time ranges usually between 5-7 days depending on the country of delivery. Please note that delivery time excludes public holidays and weekends unless otherwise stated. All orders must be signed for.
International Delivery:
For all international deliveries that are not covered by any of our multicountry/multicurrency websites, please contact our customer care by email ([email protected]) or call us on +44 3333449963 to discuss the shipping mode and shipping price. International deliveries can take between 5-21 days depending on the items ordered as well as the mode of transport selected, eg; air freight or sea freight. We can assist you throughout the process from order through to delivery.
Delivery FAQs
Here are some of our frequently asked questions.
1) What happens when my order has been shipped?
You will receive a dispatch confirmation email with tracking details for all courier deliveries. For larger deliveries, we will contact you directly to arrange a suitable day and time. You’ll be notified shortly before dispatch for all international freight orders travelling by air and/or sea.
2) If my order has multiple items, do you deliver items separately?
Yes. If you have ordered multiple items, we will send these out to you as soon as they arrive at our warehouse. We will always notify you by email of the same.
3) How are custom-made orders shipped and how long will they take to arrive?
Normally all custom-made orders have their own manufacturing lead-times mentioned on the product description box beside each product. They are anywhere between 3 weeks to 6 weeks or in some cases longer depending on the product selected. Sometimes they can arrive quicker than the time mentioned and in this case we will notify you when the order is ready to be dispatched to you.
4) How long will In-stock items take to be dispatched?
All in-stock items will be dispatched in 2-5 working days depending on the warehouse in which they are stocked in. If the items are stocked in our UK warehouse, its between 1-2 days and if the items are in stock in our EU warehouse, the dispatch to you could take up to 3-5 working days.
5). How much will the duties and taxes be for my international delivery?
Please ensure you check this information with your local customs and tax office. You as the customer are solely responsible for paying these charges.
6) How is a Standard delivery delivered by couriers?
This offers delivery right to your front door. If the delivery is to an apartment or flat, the order will be delivered inside the entrance to the building.
Delivery of oversized, fragile & bulky items in the UK
If your order contains oversized, or bulky items your order will be handled and delivered by our trusted delivery team at Tussnells and they will contact you to arrange a suitable time to deliver your items.
Things to consider:
- Parking restrictions
- Delivery access and size restrictions
- Suitable access to the property
- Restricted access to the property and time restrictions